Terms and conditions
Terms and Conditions
Sales Mama, LLC and BUILT WILD, LLC
These Terms and Conditions govern all products, programs, courses, workshops, coaching, consulting services, digital downloads, memberships, and retreats offered by Sales Mama, LLC and BUILT WILD, LLC (collectively, “the Company,” “we,” or “us”). Sausha Davis is the founder and lead coach of both entities. Depending on which program you enroll in, your agreement is with the corresponding LLC.
By purchasing, enrolling, or participating in any offering, you confirm that you have read, understood, and agree to these Terms and Conditions.
1. Agreement to Terms
By enrolling in any program, coaching, retreat, membership, or digital product, you agree to these Terms and Conditions. If you do not agree, do not purchase or participate.
2. Applicability of Terms
These Terms and Conditions apply to all current and future offerings by Sales Mama, LLC and BUILT WILD, LLC unless superseded by a separate written agreement.
3. Participation Eligibility
You must be 18 years or older.
Registration and payment, or the first installment of an approved payment plan, must be completed to secure access.
Access is non-transferable and for the sole use of the purchaser.
4. Payments, Refunds, and Cancellations
4.1 Payment Policy
Full payment is required unless an approved payment plan is selected.
Payment plans are contracts, not subscriptions. All installments are owed in full regardless of participation.
Failed payments result in immediate suspension of access. The system will automatically retry the card for up to 7 days. During this window, access to calls, community, and course content is paused.
A $100 reactivation fee applies if access is restored after suspension.
If 14 days pass with no payment and no communication, the account may be considered abandoned at the Company’s discretion. Access may be permanently revoked, the remaining balance may become due in full, and the account may be referred to collections.
4.2 Refund Policy
Digital programs and products: All digital sales are final and non-refundable.
Memberships: Monthly memberships may be cancelled at any time. No refunds are issued for partial months.
Retreats:
Cancel within 48 hours of booking: full refund
Cancel within 30 days of booking: 50% refund
Cancel after 30 days: no refund
Retreat deposits are non-refundable and non-transferable unless otherwise stated
4.3 Missed Appointments
1:1 sessions must be rescheduled at least 48 hours in advance.
No-shows and same-day cancellations are forfeited.
Emergencies are reviewed case-by-case and rescheduling is not guaranteed.
4.4 Chargebacks
You agree not to initiate unjustified or fraudulent chargebacks on any payment.
Any chargeback submitted after agreeing to these Terms and Conditions will be formally disputed with supporting documentation, including proof of purchase, signed agreements, login records, access history, communications, and participation records.
Digital access is revoked during any active chargeback investigation.
5. Product Types and Access
Workshops: Includes the scheduled session and specified materials. Replay access is only available while enrolled.
Courses: Lifetime access unless otherwise specified at purchase.
Coaching: Includes only the sessions outlined at purchase. Additional sessions require an additional fee.
Memberships: Access is contingent on monthly payment. Access ends when payment ends.
Retreats: Governed by these terms and any retreat-specific agreements signed at booking.
6. Intellectual Property
All materials, curriculum, videos, scripts, workbooks, frameworks, and content are the sole property of Sales Mama, LLC or BUILT WILD, LLC, depending on the program of origin.
You may not:
Copy, distribute, share, or publish program materials
Use materials to create competing programs, content, or coaching
Reproduce, repurpose, or adapt any content for commercial use
Violation results in immediate removal without refund and may result in legal action.
7. Confidentiality
Participants agree to maintain confidentiality within all programs, coaching containers, and community spaces.
Screenshots, recordings, discussions, and shared materials may not be distributed outside the program.
The Company does not share your personal information without consent unless required by law.
8. Recording Consent
Group coaching calls, workshops, and live sessions are recorded for replay access and training purposes.
By participating, you consent to being recorded.
If you do not consent, you may keep your camera off and remain muted except when choosing to speak.
Continued participation constitutes consent.
9. Code of Conduct
Respectful and professional behavior is required at all times.
Harassment, discrimination, or disruption of the container results in removal without refund.
The Company reserves the right to deny access to anyone who violates community standards.
10. Results Disclaimer
Results vary. No income, sales, or business outcomes are guaranteed.
Any success examples are illustrative only.
Coaching is not therapy, financial advising, medical advice, or legal counsel.
11. Limitation of Liability
You agree that Sales Mama, LLC and BUILT WILD, LLC, along with Sausha Davis and any team members, are not liable for:
Business decisions
Financial losses
Missed opportunities
Consequences of implementing program teachings
Emotional, mental, or physical outcomes of participation
You waive any right to claim damages or losses related to participation.
12. Data Privacy and Security
Only necessary personal and payment information is collected.
Payments are processed securely by third-party providers (Stripe, PayPal, or equivalent).
The Company does not store full payment information.
13. Force Majeure
The Company is not responsible for delays or inability to deliver services due to events beyond our control, including natural disasters, illness, technology outages, third-party platform failures, or other unforeseeable circumstances.
14. Informed Consent
By enrolling, you acknowledge that business and personal development may involve emotional, mental, and financial challenges. You engage voluntarily and understand that results are not guaranteed.
15. Dispute Resolution
All disputes are governed by the laws of the State of Oregon.
Participants agree to attempt resolution via written communication before pursuing legal action.
Mediation or arbitration may be required prior to court proceedings.
16. Contact Information
For support or questions:
sausha@saushadavis.com
Please allow 48–72 business hours for responses Monday through Friday. Weekends, holidays, and travel days are excluded.
17. Community and Access Boundaries
Direct messaging Sausha Davis or any team coach for coaching or personalized feedback outside of stated program access is not included unless explicitly stated in your program agreement.
Questions must be submitted through designated community platforms, comment sections, or Q&A calls.
Response times are not guaranteed and are provided within posted business hours.
Excessive messaging, boundary pushing, or misuse of access may result in removal without refund.
18. Technology and Platform Responsibility
Participants are responsible for maintaining access to login credentials and required technology.
The Company is not liable for third-party platform outages, replay errors, or access issues outside our control.
Failure to maintain login access does not excuse missed content or payments.
19. Schedule Changes and Availability
The Company may reschedule calls, adjust dates, or replace guest speakers as needed.
Changes do not qualify participants for refunds or compensation.
20. Testimonials and Feedback Consent
By voluntarily submitting testimonials, feedback, wins, written responses, or shared experiences, you grant permission for the Company to use that content for marketing, educational, or promotional purposes unless otherwise requested in writing.
Testimonials may be edited for clarity or length but will not be materially altered in meaning.
21. Media and Photography Opt-Out
Participants understand that retreats, live events, workshops, and group experiences may include photography, video, or recorded content for educational, community, or promotional purposes.
Participants who do not wish to appear in identifiable promotional media must notify the Company in writing prior to the event or program.
The Company will make reasonable efforts to honor these requests but cannot guarantee exclusion from incidental background appearances in group settings.
22. No Therapeutic, Legal, or Financial Relationship
The coaching relationship is not therapy, medical care, or professional advising.
The Company does not act as a CPA, lawyer, financial advisor, or mental health professional.
All decisions made based on program teachings are your responsibility.
23. Collections and Outstanding Balances
Accounts past 30 days overdue may be referred to collections.
Collection fees, attorney fees, and administrative costs will be added to the outstanding balance.
Payment obligations remain regardless of participation level.
24. No Pausing, Freezing, or Extensions
Access to programs, coaching, or community spaces cannot be paused, frozen, or extended.
Payments must be completed even if participation stops.
Failure to participate does not grant additional access or credit.
25. Communication Expectations
Emails and messages are responded to within 48–72 business hours.
Weekends, holidays, and travel days are excluded from response times.
Abuse of communication channels may result in removal without refund.
26. Program Modifications
The Company may update, modify, add, or remove program content at any time.
These updates do not entitle participants to refunds or continued access to outdated materials.
27. Non-Transferability, Sharing, and Non-Competition
Program access, logins, and materials may not be shared or transferred.
You agree not to create competing programs using any Company materials, frameworks, or methodology.
Violations may result in legal action and removal without refund.
28. Termination by Company
Sales Mama, LLC and BUILT WILD, LLC reserve the right to terminate participation for violating any Terms or community guidelines.
Termination does not entitle you to a refund.
Remaining payments are still owed in full.
29. Earnings Disclaimer
No earnings or client acquisition results are guaranteed.
Past results do not guarantee future performance.
You are responsible for implementing strategies to achieve outcomes.
30. Equine Activity Liability Release and Waiver
This section applies to all retreats, programs, and events involving horses, including BUILT WILD INTENSIVE and any equine-assisted coaching offering.
You understand and acknowledge the following:
Inherent Risk of Equine Activities
Horses are large, unpredictable animals. Equine activities carry inherent risks that cannot be eliminated, including but not limited to:
The propensity of a horse to behave in ways that may result in injury, harm, or death
Unpredictability of a horse’s reaction to sound, movement, objects, persons, or other animals
Hazards including surface and subsurface conditions
Collisions with other horses, riders, or objects
The potential for a participant to act in a negligent manner that may contribute to injury, including failing to maintain control or failing to act within their ability
Oregon Equine Activity Statute (ORS 30.687–30.697)
You acknowledge that under Oregon law, an equine activity sponsor and equine professional are not liable for an injury to or the death of a participant resulting from the inherent risks of equine activities, except as provided by statute.
Assumption of Risk
You voluntarily assume all risks associated with equine activities, whether mounted or unmounted, including but not limited to riding, grooming, handling, ground work, equine-assisted coaching, and any interaction with horses on retreat property.
Release of Liability
You release Sales Mama, LLC, BUILT WILD, LLC, Sausha Davis, all team members, retreat venues, horse owners, and any independent contractors from any and all claims, demands, damages, actions, or causes of action arising out of or related to any loss, damage, or injury sustained during equine activities.
Medical Disclosure
You agree to disclose any medical conditions, physical limitations, allergies, medications, or pregnancy that may affect your ability to safely participate. Failure to disclose constitutes a waiver of any claim related to undisclosed conditions.
Riding Experience
You represent that any statements made about your riding experience are accurate. You understand that misrepresenting your experience level may result in injury and constitutes a waiver of any related claim.
Helmet and Safety Equipment
You agree to wear all required safety equipment, including helmets when mounted, as instructed by Sausha Davis, retreat staff, or the equine professional on site.
Substance Use and Safety Removal
Participants may be removed from equine activities, retreat experiences, or live events without refund if they appear intoxicated, under the influence of drugs or alcohol, behaving recklessly, violating safety instructions, harassing others, or creating risk for participants, staff, horses, or property.
The Company reserves sole discretion in determining unsafe participation.
Right to Refuse Participation
Sausha Davis and any team member or equine professional may refuse or remove you from any equine activity at their sole discretion if they determine your participation poses a risk to you, the horse, or others.
No refund is owed for refused or removed participation.
By signing this agreement and attending any equine-related event, you confirm that you have read, understood, and agree to this Equine Activity Liability Release and Waiver.
31. Medical Authorization and Insurance Responsibility
Participants are solely responsible for maintaining their own medical, health, travel, accident, and personal property insurance coverage.
The Company does not provide insurance coverage for participants.
In the event of illness, injury, or medical emergency during participation, the Company may seek emergency medical treatment on the participant’s behalf if necessary.
Participants accept full responsibility for any resulting medical expenses, transportation costs, or related charges.
32. Travel and Accommodation Disclaimer
Participants are responsible for their own travel, transportation, and lodging unless otherwise stated.
The Company is not liable for travel disruptions, cancellations, or issues with third-party accommodations.
33. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Sales Mama, LLC and BUILT WILD, LLC.
No verbal promises or external statements are binding.
The Company may update these Terms at any time. Continued participation constitutes acceptance of any updates.
By completing your purchase, you confirm that you have read, understand, and agree to these Terms and Conditions. Your purchase constitutes a binding agreement, all sales are final, all payment plan installments are owed in full, and access is governed by the policies outlined above.
